International hotel chain Hyatt has announced that it will no longer include travel-sized toiletries—including shampoo, conditioner and shower gel—in its rooms, replacing them with standard size toiletries in an effort to use less plastic. Hyatt will also take steps to reduce the waste caused by providing plastic water bottles. The change will reportedly apply to all of Hyatt’s 220,000 hotel rooms and will take effect in June 2021.

News of the transition came via an official press release on the company website, in which Hyatt announced three related initiatives:

  • Transitioning to large-format bathroom amenities to replace traditional small bottles of shower gel, shampoo, conditioner and lotion.
  • Increasing the number of water stations in key public spaces at hotels for guests who wish to refill reusable water bottles.
  • Serving water in carafes or other containers for meetings and events; bottled water will be available by request.

“At Hyatt, our purpose—we care for people so they can be their best—guides all business decisions, including our global sustainability framework, which focuses on using resources responsibly and helping address today’s most pressing environmental issues,” said Hyatt president and CEO Mark Hoplamazian. “Plastic pollution is a global issue, and we hope our efforts will motivate guests, customers and, indeed, ourselves to think more critically about our use of plastic.” 

Hyatt says the new policy “builds on Hyatt’s broader commitment to reduce disposables and select environmentally preferable options whenever possible, with the exception of when single-use bottles are needed for water quality reasons.”

The new initiatives follow a series of smaller ones, including eliminating plastic straws and drink picks and increasing the use of recyclable packaging for take-away food containers.

Hyatt owns 900 hotels around the world under 20 brand names, the most popular being Park Hyatt, Hyatt Place and the Andaz.

The news makes Hyatt the third major international hotel chain to phase out portable size toiletries, following Marriott International and InterContinental Group, the parent company of Holiday Inn.

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